OCFireworks.com strives to lead the industry with high quality products and 5-star customer support.
We're happy to answer questions or help you with product selections.
However, returns are NOT accepted due to the hazardous nature of the products as there are NO legal options for a consumer to ship these types of products back to us.
Product shortages can be resolved on a case by case basis. Product damage is usually resolved between the customer and the freight carrier.