FAQs
Frequently Asked Questions
Is OC Fireworks a real compnay?
Yes. We are a small business that has been selling fireworks online since 2013. You can also visit our store which has sold fireworks in some capacity since the 1970s.
Can I order fireworks online?
Yes. People buy fireworks online every day, and we can ship the fireworks to your door.
When will my order be ready?
Orders are packed and ready to go within 24-48 hours. After our Black Friday sale, orders are packed and ready to go within 5 days.
What is the average shipping time?Plan for 7-10 business days for fireworks shipments. However, it heavily depnds on how far from us you are. Many of our shipments arrive in 3-5 business days. You can always call 574-742-8164 for a more accurate timeline. For non-fireworks shipments, plan for 3-7 business days. Do you take orders over the phone?No, but we can offer assistance. Call us at 574-742-8164 What forms of payment do you accept?Online: Our payment processor is authorize.net, and we accept all major credit cards (Visa, Mastercard, AMEX, and Discover).In-Store: We accept all major credit cards, tap to pay, and cash.OC Fireworks' legal name is Overstock Central, LLC. Our legal name is what will appear on your transaction statements. What states do you ship to? We ship to the lower 48 states. We do not ship overseas, but we do coordinate with several customers who arrange to have their orders sent overseas.We cannot ship to APO/FPO or P.O. Boxes. Can a freight truck deliver to me?Yes. If the driver has trouble, they may ask you to meet them at the end of the road. You can also request a dock pickup when you place your order.What do I do when the truck arrives?Make sure the number of boxes matches the delivery receipt. Inspect all boxes for obvious signs of damage. If boxes are missing, note "missing boxes" on the driver's copy of the POD. If boxes are damaged, note "damaged" on the driver's copy of the POD. POD stands for proof of delivery, and it is what you sign when receiving the shipment. What if boxes are damged or missing?Once you have noted this on the driver's copy of the POD, call our office for the next steps. 574-742-8164 Can you guarantee a delivery date?No, we cannot guarantee a specific delivery date. We can give you general guidelines, but once we give it to the freigt company, it is out of our hands.We do provide cutoff dates for the Fourth of July in early June. A link will be on our homepage when these dates are available. These dates are not guarantees, but they are based off of our experience with the freight companies. Can I cancel my order?Yes, but it must be done before the order is shipped. Once the order is placed in the possession of the freight carrier, you become resposible for any and all freight charges. Do not order fireworks if there is any chance you may not want them when they arrive. All sales are final. Is it legal for me to possess fireworks?To avoid confiscation or possible fines, make sure that fireworks are legal in your state. Neither Overstock Central, LLC (OC Fireworks) or the shipping companies know all of the exact county or local laws for your state and are not responsible for the use of our merchandise. It is your responsibility to ensure that you can legally possess these fireworks, and you assume all of the risk. What if the products did damage or harm to my person and/or property?We are not responsible for the use, misuse, confiscation or malfunction of our merchandise. Any injuries or such that may occur are not our responsibility. We recommend a distance of at least 150' to 200' radius clear of people and property when using fireworks. Please remember that fireworks are fun, but they are not toys. If you are in doubt or have a question about the use or function of any of our products, please contact us before use. We are very knowledgeable of the use of our products. Please do not assume anything and remember safety comes first and then have fun. By purchasing from our site you are agreeing to the terms and conditions. https://ocfireworks.com/terms-conditions/